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An Introduction to an Outward Mindset

01. Why Mindset Matters

Mindset is how we see challenges, choices, opportunities, others, and ourselves. Improvement efforts that focus only on changing behaviors are inherently flawed since they fail to address mindset—the underlying issue that drives behaviors.

 

Two Mindsets

In every moment, we either see others as people or as objects. This fundamental choice changes our experience with others and how they experience us.

 

As you complete this module consider:

  • What people and/or teams in your organization may feel as if they are being treated as vehicles, obstacles, or irrelevancies?
  • What is the impact?

 
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